- Statistics
- Training
- Help Desk
- Rules & Photos
- Products & Resources
- Products »
- Licensed Virtual Tour Vendors
- Products »
- Communications
- About MRED
Customer Service
Our Promise to You: Excellent Customer Service.
We are dedicated to providing you with the service you need in order to be a success.
BenchmarkPortal conducts annual statistical analysis of call center operations in order to find the top call centers in America. MRED is proud to have been recognized as one of the Top 20 call centers and to have been identified by BenchmarkPortal as being at the top of our category since 2010.
MRED outperformed others in the small center category in the follow areas:
- Inbound Calls per Agent per Hour
- Average After Call Work in Minutes
- Turnover of Full-time Agents in Percent
- Average Talk Time in Minutes
- Top Box Caller Satisfaction in Percent
- Calls Closed on First Call in Percent
- Average Time in Queue in Seconds
READ MORE ABOUT MRED AND BENCHMARKINGPORTAL
MRED is proud to have been recognized as a 2011 Inman Innovator Awards Finalist.
Customer Service
Search MRED:
ABOUT MRED
Request Custom Office Training
Login up above to schedule a customized training session for your office!
MRED Blog
Subscribe to keep up with the latest market technologies and training. Enter e-mail address:
MRED Help Desk:
630-955-2755 or help.desk@MREDLLC.com
8am-6pm M-F & 10am-4pm Sat OFFICE: 2443 Warrenville Road, Suite 600
Lisle, IL 60532
T: 630-955-0011 F: 630-955-0353
630-955-2755 or help.desk@MREDLLC.com
8am-6pm M-F & 10am-4pm Sat OFFICE: 2443 Warrenville Road, Suite 600
Lisle, IL 60532
T: 630-955-0011 F: 630-955-0353