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The Help Desk is Just a Click or Phone Call Away

Information you can trust by a staff that cares about your success.

Don't take our word for it -- ask your fellow MRED customers, from your own office or the others you do business with.  They'll tell you what's been confirmed by Benchmark Portal.  MRED's Help Desk is one of the best in the country, and our Analysts stand ready to assist you. 

We're just a click or phone call away.


Help Desk Hours: M-F 8am-6pm, Saturdays 9am-3pm, &

On Call Emergency hours available Sundays and most holidays 10am-2pm


This Week's Ask MrEd Winner

"I like to use the forms in connectMLS for my listings. I can always find the listing agreement and send it to a new folder, but many times I am going back and forth to add other forms. Is there a simpler way to do this?"

This was the winning question in the last Ask MrEd column.

get the answer »





How Do I?

Answers to many of these questions can be found in MRED's Training Guides and Videos. Here you will find shortcuts to these answers FAST!
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Technical Troubleshooting

We understand that computer problems can be frustrating and time consuming! Help solving common technical issues other customers have experienced can be found here.

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Forms & Contracts

Looking for a Form or Contract? STATUS CHANGE FORM »
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Need More Help? Give Us a Call.

An MRED Help Desk Analyst will help you get on the right track!


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MRED Help Desk:
630-955-2755 or
8am-6pm M-F & 9am-3pm Sat
On Call Emergency hours Sundays and most Holidays 10am-2pm
OFFICE: 2443 Warrenville Road, Suite 600
Lisle, IL 60532
T: 630-955-0011 F: 630-955-0353